Our Team

Meet Help Desk Cavalry’s IT Service Experts

Help Desk Cavalry is composed of a family of individuals who all have solid roots in Kitsap, King, and Snohomish counties of Washington State. This family consists of more than a dozen certified “geeks” with a passion to help others. While other IT service technicians provide quality service, our focus is not only to fix the problem, but to help things run smoother as you move ahead. Our company’s owner served as a Cavalry Scout in the US Army, then years later he came up with the idea of a “community help desk” after working for a local company as a help desk technician. These two experiences are the origin of the Help Desk Cavalry name. We’re obsessed with our clients’ success and it’s evident in our roots.

Steve Treanor

Steve Treanor

President & CEO, March 2013

Steve Treanor is the founder and CEO of Help Desk Cavalry. He is a native-born Kitsap County resident where his parents and grandparents still reside as well. He is married to Gayle and has five children and ten grandchildren. Steve is an honorably discharged disabled veteran, who served America for ten years in the US Army.  In fact, the company’s name originates from his service as a Cavalry Scout. While Steve has a passion for technology, his joy is helping other small companies improve their productivity. When he isn’t working, you can find Steve Jeeping, woodworking, or taking pilot lessons… That is, if the Seahawks don’t have a game that he is enjoying with friends and family. Go HAWKS!

Jeff Dick

Jeff Dick

NOC Engineer

March 2013

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Jeffrey Kelly

Jeffrey Kelly

System Administrator

June 2013

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Jerrod Paberzs

Jerrod Paberzs

Supply Chain Manager

November 2013

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Kimberly Brys

Kimberly Brys

Client Engagement Director

July 2016

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Erik Dahl

Erik Dahl

Project Engineer

June 2017

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Robert Lowe

Robert Lowe

Help Desk Team Lead

November 2017

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Pam Swetzof

Pam Swetzof

IT Service Coordinator

February 2018

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Grayson Grose

Grayson Grose

DevOps Technician

April 2018

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Jesse Coker

Jesse Coker

IT Service Technician

September 2018

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Loren Neilsen

Loren Neilsen

Interim Help Desk Manager

August 2019

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David Winn

David Winn

Cybersecurity Compliance & Security Manager

September 2020

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Scott McCoskery

Scott McCoskery

Information Technology Director

Ricky Parker

Ricky Parker

Help Desk Team Lead

January 2021

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Irene Graves

Irene Graves

Sales Administrator

March 2021

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Sara Canter

Sara Canter

Compliance Analyst

May 2021

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Candace Taylor

Candace Taylor

Client Experience Manager

September 2022

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Miles Norton

Miles Norton

IT Service Technician

October 2022

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Josh Witek

Josh Witek

Project Technician

October 2022

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Jeremy Stitt

Jeremy Stitt

Client Experience Manager

January 2023

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Jonathan Christensen

Jonathan Christensen

IT Service Technician

November 2023

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Barb Christman

Barb Christman

Accounting Manager

February 2024

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Wil Estvanik

Wil Estvanik

IT Service Technician

February 2024

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