COVID NOTIFICATION: We are still providing full-scale remote and onsite support for our clients. Our team, the equipment, and the HDCav Help Van are all operating in accordance by the strictest health protection guidelines. Help Desk Cavalry is committed to the safety of your team as well as ours.

Our Team

Meet Help Desk Cavalry’s IT Service Experts

Help Desk Cavalry is composed of a family of individuals who all have solid roots in Kitsap, King, and Snohomish counties of Washington State. This family consists of more than a dozen certified “geeks” with a passion to help others. While other IT service technicians provide quality service, our focus is not only to fix the problem, but to help things run smoother as you move ahead. Our company’s owner served as a Cavalry Scout in the US Army, then years later he came up with the idea of a “community help desk” after working for a local company as a help desk technician. These two experiences are the origin of the Help Desk Cavalry name. We’re obsessed with our clients’ success and it’s evident in our roots.

Steve Treanor

Steve Treanor

President & CEO, March 2013

Steve Treanor is the founder and CEO of Help Desk Cavalry. He is a native-born Kitsap County resident where his parents and grandparents still reside as well. He is married to Gayle and has five children and six grandchildren. Steve is an honorably discharged disabled veteran, who served America for ten years in the US Army.  In fact, the company’s name originates from his service as a Cavalry Scout. While Steve has a passion for technology, his joy is helping other small companies improve their productivity. When he isn’t working, you can find Steve out Jeeping or riding his motorcycle… That is, if the Seahawks don’t have a game that he is enjoying with friends and family. Go HAWKS!

Chris Kelley

Chris Kelley

Technology Design Manager

March 2013

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Jeff Dick

Jeff Dick

IT Service Technician

March 2013

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Jeffrey Kelly

Jeffrey Kelly

System Administrator

June 2013

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Jerrod Paberzs

Jerrod Paberzs

Supply Chain Manager

November 2013

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Matt Hadlock

Matt Hadlock

Chief Information Officer

March 2015

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Luke Lucas

Luke Lucas

IT Service Manager

March 2015

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Kimberly Branner

Kimberly Branner

Client Experience Manager

July 2016

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Erik Dahl

Erik Dahl

IT Service Technician

June 2017

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Robert Lowe

Robert Lowe

IT Service Technician

November 2017

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Pam Swetzof

Pam Swetzof

IT Service Coordinator

February 2018

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Grayson Grose

Grayson Grose

IT Service Technician

April 2018

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Jesse Coker

Jesse Coker

IT Service Technician

September 2018

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Greg Relaford

Greg Relaford

IT Service Technician

December 2018

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Rico Martinez

Rico Martinez

Chief Operating Officer

August 2019

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Loren Neilsen

Loren Neilsen

IT Service Technician

Augsut 2019

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Bhanu Bhatia

Bhanu Bhatia

IT Service Technician

December 2019

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Annie Bui

Annie Bui

Project Manager

Candace Taylor

Candace Taylor

Inside Sales Support

May 2020

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David Winn

David Winn

Technology Advocate

September 2020

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John Benjamin

John Benjamin

Sr. Technical Account Manager

October 2020

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Scott McCoskery

Scott McCoskery

Technical Account Manager

Carl Feiten

Carl Feiten

Technical Support Specialist

October 2020

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Angela Kostoff

Angela Kostoff

Office Manager

October 2020

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