COVID NOTIFICATION: We are still providing full-scale remote and onsite support for our clients. Our team, the equipment, and the HDCav Help Van are all operating in accordance by the strictest health protection guidelines. Help Desk Cavalry is committed to the safety of your team as well as ours.

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How to Detect a Phishing Email

How to Detect a Phishing Email

In our last blog, we showcased the most commonly used types of phishing scams like waterholing, whaling, and smishing. Now we want to help you spot them. Most of these scams have tell-tale signs which means that you can proactively train your employees and educate...

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10 Major Types of Phishing Scams

10 Major Types of Phishing Scams

Nearly 1 out of every 3 data breaches involved small businesses. That’s according to Verizon’s 2020 Data Breach Investigations Report (DBIR) calculations. And many of these data breaches involved phishing scams of one sort or another. What exactly is phishing and how...

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Windows Keyboard Shortcut Timesavers

Windows Keyboard Shortcut Timesavers

It's always helpful to take a fresh look at keyboard shortcuts. After all, we change how we work all the time, like a new mouse or monitor that shifts how we approach our keyboards. Or new programs and cause us to perform new repetitive tasks. These are some of the...

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Outlook Tips & Tricks

Outlook Tips & Tricks

Many businesses provide Microsoft business tools for their users and the most common interfaces to access email through are the Outlook desktop Outlook for mobile applications. That's because they have easy to understand layouts, simple navigation, and pretty hefty...

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More cyber security tips for you, your colleagues, and your family

More cyber security tips for you, your colleagues, and your family

We’ve got more juicy tips for you to keep in mind (and maybe even employ) as you work and go about your life online. As always, we’re here to help if you have any questions or concerns.
Tip #1: Keep your apps updated on your personal devices
Help Desk Cavalry keeps your work devices updated and secure, but you can still be vulnerable to attacks through your personal ones. According to Homeland Security’s cyber-emergency unit, US-CERT, 85% of all targeted attacks can be prevented by staying current on security patches.

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Remote Work Tip – 5 Ways to Stop Overworking

Remote Work Tip – 5 Ways to Stop Overworking

Overworking is a common side effect of working remotely because the line between on and off hours can get very hazy when your workstation is only a few feet from you. It’s far too easy to send out a few more emails after dinner, or finish up a document before bed. Typically it starts with good intentions and an eagerness to let your employer know that you’re on top of your job while you’re not onsite. The thought is that you can get a head start on tomorrow’s workload, but the fact is that work is infinite, so all you’re doing is beginning a bad habit.

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Even more shareable and free cyber security tips that work

Even more shareable and free cyber security tips that work

One of our jobs as your IT partner is to keep security in the forefront of our minds. So this week we’re sharing more tips that can help safeguard your safety and that of those you care about. Since more and more of us are spending increased hours online, it’s never a bad idea to be reminded of little activities that can make a big difference to prevent becoming a victim.

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How to Take Great Meeting Notes & Retain Them

How to Take Great Meeting Notes & Retain Them

Since we’re taking more and more online meetings these days, it’s even more important to take great notes. It’s true that you now have the ability to record a meeting using an online platform like Zoom or Microsoft Teams. But if you’ve ever tried to find that one important sentence in a 50 minute video, you know what a relief it can be to have written notes. Especially since almost every writing tool on your computer or online has a search function. These tips will help you take notes faster, more accurately, and retain the information you get down.

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5 More Free and Easy Cyber Security Tips That Work

5 More Free and Easy Cyber Security Tips That Work

As promised, here are 5 more cyber security tips designed to help you and your family stay as safe as possible while you go about your lives online.

#1: You still need antivirus (yes, really)
As far as your work devices go, we’ve got you covered. But for those that you and your family personally own, do a bit of research and choose an antivirus you trust.

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5 Cyber Security Tips That Are Free and Easy

5 Cyber Security Tips That Are Free and Easy

Since cyber security is more important now than ever before, we’re sharing simple (and yes, sometimes obvious) tips and reminders so your online safety stays top of mind. As a Help Desk Cavalry valued client, we’ve got your work devices covered with the most up to date antivirus software and security practices. But it’s always a good idea to apply these to your personal devices. Be on the lookout for more to come!

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Tech Tip – How to Have Better Virtual Meetings, Part 3: Keep the traction and momentum that you made

Tech Tip – How to Have Better Virtual Meetings, Part 3: Keep the traction and momentum that you made

Anyone who conducts online meetings on a regular basis will tell you that success is in the follow up. Set up and facilitation are very important but if clear goals and next steps are not shared, everything that was accomplished in the meeting can fall flat. And there’s more to it than just sending out an email that recaps what was discussed. Here are some helpful tips that can keep your momentum rolling.

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How to Have Better Virtual Meetings, Part 2: How to conduct an easy & effective online meeting

How to Have Better Virtual Meetings, Part 2: How to conduct an easy & effective online meeting

Setting up your online meeting can definitely have an impact on how effective it can be. But it takes attention and governance to ensure that the meeting flows as intended. This doesn’t have to be exhausting, but it does take awareness. Keeping these points in mind as you start and conduct the meeting will help keep everyone’s time and voice is respected.

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