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The Difference Between VPN and Remote Desktop Access

We often find that people conflate VPNs and remote desktop access. While it’s true that they both allow a computer user to access a different machine through that computer, they have fundamentally different purposes and advantages.

Outlook Tips & Tricks

Many businesses provide Microsoft business tools for their users and the most common interfaces to access email through are the Outlook desktop Outlook for mobile applications. That’s because they have easy to understand layouts, simple navigation, and pretty hefty search functionalities. Not to mention they both combine email, calendaring, contacts, tasks, and more. But did you know they can do more than just store and sort communications and appointments?

Best Windows 10 Tips & Tricks to Make Your Day Easier

Windows 10 is not the new kid on the block. It’s been around since 2015. But even as a fully established product with over 800 million users, many people don’t use the variety of hidden shortcuts, tools, and settings that can make their lives and work hours much easier. Here are some of the best.

Remote Work Tips: 7 Ways to Kill Procrastination

Something we all do, but can learn to limit. Procrastination has many causes: feeling overwhelmed, lack of interest, fatigue, abstract goals, rewards are not immediate enough, even perfectionism. As you try to manage distractions with self-management while working from home, procrastination can creep in without you realizing it. If you find yourself scanning recipes to make for dinner or glancing through Instagram when you know you have more important things to do (and you didn’t set aside this time to do something not associated with work), you may be procrastinating.

More cyber security tips for you, your colleagues, and your family

We’ve got more juicy tips for you to keep in mind (and maybe even employ) as you work and go about your life online. As always, we’re here to help if you have any questions or concerns.
Tip #1: Keep your apps updated on your personal devices
Help Desk Cavalry keeps your work devices updated and secure, but you can still be vulnerable to attacks through your personal ones. According to Homeland Security’s cyber-emergency unit, US-CERT, 85% of all targeted attacks can be prevented by staying current on security patches.

Remote Work Tip – 5 Ways to Stop Overworking

Overworking is a common side effect of working remotely because the line between on and off hours can get very hazy when your workstation is only a few feet from you. It’s far too easy to send out a few more emails after dinner, or finish up a document before bed. Typically it starts with good intentions and an eagerness to let your employer know that you’re on top of your job while you’re not onsite. The thought is that you can get a head start on tomorrow’s workload, but the fact is that work is infinite, so all you’re doing is beginning a bad habit.

Employee Spotlight — Candace Taylor

Born in Tacoma but raised in Silverdale, Candace is a Kitsap native. As a software and IT industry devotee since 2006, she has deep expertise demystifying software licensing and providing guidance on software strategies, as well as helping companies make the most of their IT investments. Though she joined Help Desk Cavalry to be the core of our sales organization, she is currently our acting Interim IT Service Coordinator for the summer. She’s always looking to broaden her knowledge base […]

Even more shareable and free cyber security tips that work

One of our jobs as your IT partner is to keep security in the forefront of our minds. So this week we’re sharing more tips that can help safeguard your safety and that of those you care about. Since more and more of us are spending increased hours online, it’s never a bad idea to be reminded of little activities that can make a big difference to prevent becoming a victim.

How to Take Great Meeting Notes & Retain Them

Since we’re taking more and more online meetings these days, it’s even more important to take great notes. It’s true that you now have the ability to record a meeting using an online platform like Zoom or Microsoft Teams. But if you’ve ever tried to find that one important sentence in a 50 minute video, you know what a relief it can be to have written notes. Especially since almost every writing tool on your computer or online has a search function. These tips will help you take notes faster, more accurately, and retain the information you get down.

5 More Free and Easy Cyber Security Tips That Work

As promised, here are 5 more cyber security tips designed to help you and your family stay as safe as possible while you go about your lives online.

#1: You still need antivirus (yes, really)
As far as your work devices go, we’ve got you covered. But for those that you and your family personally own, do a bit of research and choose an antivirus you trust.