Kevin Eakes

Help Desk Technician

Kevin Eakes joins Help Desk Cavalry as a Help Desk Technician with a background in technology support in banking. He spent two years on the internal Help Desk at a local bank, then took a role maintaining the main software the bank used for financial transactions. That work wasn’t a traditional IT role, so Kevin is filling in the gaps with a bachelor’s degree in Cybersecurity at Western Governors University. Between his studies and everything he’s learning from the HDCav team, he’s confident he’ll make up for lost time quickly. Kevin lives by the advice to never attribute to malice that which could be attributed to ignorance. And, of course, don’t cross the streams.

Born and raised in Bremerton, Kevin grew up right next to Lions Field and still has a soft spot for the area and the many memories Kitsap County holds for him. He lives with his wife, Mallory, an artist whose drawings and paintings have been shown at several small businesses in Bremerton, and their son, Jackson, who is still deciding whether to become a travel nurse, a private chef or a YouTuber. Their home includes three resident cats, Sam, Fig and Lucky, plus a rotating cast of foster kittens. The family has fostered for the Kitsap Humane Society for almost ten years. Outside of work, Kevin plays and records music on guitar and bass, works on his own video game, and runs an open Dungeons & Dragons game for kids at the North Mason Library. Whether he’s on a support ticket or a dungeon crawl, Kevin brings patience, creativity and good humor to every challenge.