Employee Spotlight — Rico Martinez

A true Kitsap raised professional, Rico graduated from South Kitsap High School and has lived in Port Orchard for over 38 years. Through these years he has primarily worked in the Kitsap County area. Married to his wife, Nicole for 21 years and has a 19-year-old son named Hunter. Rico spends his free time building and maintaining a Koi fish pond at his home, as well as working on and modifying cars with his son. He also enjoys hunting, fishing, […]

Employee Spotlight – Bhanu Bhatia

Bhanu Bhatia is a Service Technician here at HDCav. Bhanu got into the IT world from his passion for solving technical issues. He is very skilled in Office 365, performing backups, general desktop troubleshooting and Wintel. When Bhanu isn’t busy helping clients, you may find him spending time with his family playing games, watching comedy shows with his wife, cooking or traveling. Bhanu’s weekends are spent playing cricket with his friends and attending sports games as much as he can. “Forget […]

Employee Spotlight — Loren Neilsen

After 2 years, Loren Neilsen “boomeranged” back as Senior Service Technician. Loren worked with HDCav back in its early years and both our clients and our staff missed him in his absence. Loren lived and worked in Kitsap County for many years, starting his technical career as a Nuclear Electronics Technician for the Navy and 10 years working for the Bremerton School District. In Loren’s free time he likes to read and spend time with the love of his life, […]

HDCav has a fresh new look!

The Help Desk Cavalry building, located in East Bremerton, is looking a lot sleeker these days. After Help Desk Cavalry’s owner, Steve Treanor, purchased the building last year, his desire was to create a welcoming office space for his team.  This summer, the building was painted in the company colors of Blue, Dark Gray and Light Gray. Thanks to Lyon’s Painting in Poulsbo, Help Desk Cavalry’s staff and clients have a fresh new look when walking into the office building. […]

Employee Spotlight — Vidhi Sangwan

Vidhi Sangwan is a Service Technician here at HDCav and we couldn’t be more thrilled to have her on board. Vidhi has joined our Help Desk Team to focus on our European client’s time zone and to add coverage to our local clients in the weekday evening hours. Vidhi got into IT Support because of her passion to learn about technology, enhancing her skills and her eagerness to help others with their issues. She grew up in the big city […]

Help Desk Cavalry’s 6th Year Anniversary Celebration!

March 1st was HDCav’s 6th Anniversary and what better way to celebrate then with family and friends at #McCloudsGrillHouse! All staff and their kiddos, all got to enjoy the entertainment of the #Gr8Cris, play around with some art projects and have fun with bouncy toys – thanks to the amazing service from McClouds. We want to thank all of our incredible clients and each member of the HDCav Team for making these 6 years possible. Here is to another 6! […]

Employee Spotlight — Annie Bui

Annie joined Help Desk Cavalry as our Project Manager. Annie comes to us by way of New Jersey and California after graduating magna cum laude from NYU with her B.A in Economics. Throughout her years in the technology industry, Annie held various roles in IT organizations and is currently a Certified Scrum Master. She enjoys the outdoors and nature, some of her hobbies include fishing, snorkeling, hiking, traveling and birdwatching. She was lucky enough to see the near endangered Red […]

Employee Spotlight — Greg Relaford

Greg Relaford has been a vital member of our Service Technician Team since day one. Born and raised throughout the state of Missouri, Greg and his wife, Kathryn decided to make their journey to the great PNW in 1991. Having begun working full-time at 17, Greg worked in foundry, coal mining, and manufacturing until his early 30’s. Finally going back to school, mainly to study math and science, he developed a hobby working with computers.  After graduating from Evergreen State […]

Employee Spotlight — Jesse Coker

Jesse joined the Help Desk Cavalry Team in September 2018 as a Service Technician. He was born in Grand Junction Colorado, but moved shortly thereafter to San Diego CA. After about 6 years, his family was stationed in Washington State where Jesse has lived ever since. Jesse states that the most positive life changing event for him was meeting his beautiful wife and having 2 amazing children. Jesse loves playing the drums and guitar and really enjoys playing video games […]

Employee Spotlight — Grayson Grose

Grayson was born and raised in Kitsap County, and he is one of our highly valued Service Technicians. He enjoys spending time tinkering with the newest technology and learning about new processes and tools that make our lives easier. In his spare time, he enjoys working on electronics, playing strategy games, and spending time with his Dungeons and Dragons group.   Grayson has spent time working with local members of our community with personal computer repairs and has worked his way […]