by Help Desk Cavalry | Dec 13, 2021 | Cybersecurity
Cybercriminals are constantly innovating their tactics and tools to breach yesterday’s defenses. That’s a huge problem because organizations today work with more customer data than ever before. A single data breach can not only bring productivity to a halt, but it can...
by Help Desk Cavalry | Nov 19, 2021 | IT Operations
What’s the first thing the average employee reaches for when they wake up in the morning? Shockingly, it’s probably not coffee. It’s their smartphone. Due to the fact that this little hand-held computer can let you do almost anything online (including work items),...
by Help Desk Cavalry | Jun 16, 2020 | Instructional/How to
Since we’re taking more and more online meetings these days, it’s even more important to take great notes. It’s true that you now have the ability to record a meeting using an online platform like Zoom or Microsoft Teams. But if you’ve ever...
by Help Desk Cavalry | May 28, 2020 | Instructional/How to
Anyone who conducts online meetings on a regular basis will tell you that success is in the follow up. Set up and facilitation are very important but if clear goals and next steps are not shared, everything that was accomplished in the meeting can fall flat. And...
by Help Desk Cavalry | May 21, 2020 | Instructional/How to
Setting up your online meeting can definitely have an impact on how effective it can be. But it takes attention and governance to ensure that the meeting flows as intended. This doesn’t have to be exhausting, but it does take awareness. Keeping these points in...