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Employee Spotlight — Pam Swetzof

Pam joined our team/family in 2018 as our Help Desk Service Coordinator. She is originally from Oregon but lives in Washington, as she and her family have for over 20 years. Along with her husband, she has 3 grown children now all residing in the Pacific Northwest. She is a loyal Oregon Ducks and Portland Timbers fan. She enjoys camping, going on walks and long drives and spending quality time with her family. She loves spending time with her friends […]

Employee Spotlight — Rob Lowe

Rob was born in San Diego, CA . His father was in the military so that allowed Rob have the opportunity to go live in Japan when he was 3. Working with computers is something he started doing at a very young age. By the time he entered kindergarten he was already working with DOS Programs. While he was in Japan, he was able to enjoy the unique cultural experiences, such as attending a festival at a real Japanese castle […]

December 2017 Events

Bloedel Holiday Village 12/9 – 12/19 10:00 am – 4:00pm All ages enjoy the wonder of the season with a visit to this miniature town. Intricately designed buildings and whimsical trains create holiday memories. With the Residence all decked out and cider simmering, it’s an experience for the senses.  Presented by Bloedel Reserve Bremerton Chamber of Commerce Holiday After Hours 12/14 5:30 – 7:30 pm Join us at Land Title of Kitsap County for our Holiday After Hours networking event! […]

Featured Product — Skype for Business Video Conferencing

Microsoft Office 365 includes many features that increase productivity, allow for collaboration, and open lines of communication within an organization, but one of the most under-utilized is Skype for Business.  Most users recognize that Skype for Business can be used as a handy chat program, with file sharing and group conversation capabilities, but one of the most powerful features built in to the program is the ability to host and attend video conferences.  Skype for Business allows for meetings to […]

Featured Product — UniFi Wireless Solution

One of the most common requests that we at Help Desk Cavalry have received over the years is for a solution to consumer grade wireless networks.  Our clients want a solution that can support a lot of traffic, is scalable to any business size, and can provide coverage to even the largest floorplans.  After researching the various options available, we determined that the Ubiquiti UniFi Wireless System is the best possible solution for any client who wants a scalable, stable, […]

Tech Tip — Working With Excel

How To Lock Excel Cells With Formulas To Prevent Editing MS Excel is an exceptionally powerful tool. If you can code, Excel is likely of little consequence to you. For those who can’t code, this app is heaven sent. It offers a wide range of features and can be used in a myriad of industries where workers are more likely to be familiar with it than with another brand solution. If you know your way around Excel, you can probably […]

Client Spotlight — Parker Mooers & Cena

Parker Mooers & Cena (PMC), PS, Certified Public Accountants (www.pmccpas.com) have provided a bedrock of financial security for Kitsap County since 1979. One of the most established firms in the Olympic Peninsula, Parker Mooers & Cena has their eye firmly on expansion for extended local coverage, as well as working hand-in-hand with business organizations throughout the greater Kitsap area. Company President Johnnie Hawkins, a locally grown resident of Kitsap, has a firmly hands-on approach to daily operations. Technological advances have […]

November 2017 Events

Veterans Day 11/11/2017   Holiday Gift and Food Fair 11/17 – 11/19 With space for 180+ booths, the Holiday Gift and Food Fair will once again be the largest indoor Holiday shopping extravaganza on the Peninsula.   Silverdale Chamber of Commerce Chamber 101 11/21 7:30 – 9:00am Learn tips and tricks that maximize your membership benefits   Bremerton Chamber of Commerce November Membership Luncheon 11/21, 11:30 – 1:00pm Guest Speaker: Karen Hanan Executive Director, ArtsWA-The Washington State Arts Commission “Arts, ARTsWA and […]

Another Look Behind the Scenes with Help Desk Cavalry

Part two of our company structure…  We have three core divisions within Help Desk Cavalry.  These divisions are Remote Services (a.k.a. Help Desk Team), Onsite Services (a.k.a. Project Team), and System Services (a.k.a. Behind the Curtain Team).  Last month, we discussed the Help Desk Team.  This month, we want to share a little more about our Project Team. Our Project Team are the people you see at your office, hence the Onsite Services.  This Team focusses on sales, onboarding new clients and […]

Featured Product — Multiple Monitors

At Help Desk Cavalry, we know that our clients are always looking for ways of improving their efficiency when it comes to how their computers are used. Before you consider upgrading your workstation to a more powerful version, consider the advantages of upgrading to a dual monitor setup. A dual monitor setup is essentially an extension of your visual workspace, giving you more space to place programs and windows. With the right components, some workstations can support 2, 3, even […]