by Help Desk Cavalry | Oct 10, 2022 | IT Operations
For companies with seasonal spikes, like accounting firms at tax time or retail stores during Christmas, hiring a part-time, temporary workforce is a natural part of annual operations. While this works well for handling labor costs, it can pose some real challenges...
by Help Desk Cavalry | Nov 30, 2021 | IT Operations
The pandemic has had many unexpected consequences, from the great toilet paper shortage to the return of endangered Ganges dolphins to the ghats of Kolkata. One that businesses hear about (and experience) regularly is the sudden move to remote work, which is still...
by Help Desk Cavalry | Nov 19, 2021 | IT Operations
What’s the first thing the average employee reaches for when they wake up in the morning? Shockingly, it’s probably not coffee. It’s their smartphone. Due to the fact that this little hand-held computer can let you do almost anything online (including work items),...
by Help Desk Cavalry | Aug 23, 2021 | Uncategorized
Even if your company has already adopted remote work (or hybrid work, as in some on-site and some remote) as a standard method, this question has probably crossed your mind. Maybe it still is. Kudos to you and your team for taking the security risks seriously and for...
by Help Desk Cavalry | Aug 6, 2021 | IT Operations
Modern organizations need their technology to be just that: modern. And that also means that they need modern ways of working to be productive and competitive. Last year’s work routine upheaval (hello, barking dogs and curious toddlers) led to pretty much everyone...