Help Desk Cavalry has recently migrated our managed service customers from Kaspersky Antivirus to Webroot. We thought we would take this opportunity to introduce this exciting new security software to our clients.
A feature-rich endpoint protection solution amounts to nothing if it can’t deliver its key feature: malware prevention. Webroot’s SecureAnywhere Business Endpoint Protection is the first malware prevention technology to report on its own efficacy at detecting infections and stopping malware.  A major factor contributing to the efficacy of SecureAnywhere Business Endpoint Protection is its continuous infection monitoring, journaling, and auto-remediation. If it cannot immediately categorize new or changed files and processes as ‘known’ good or ‘known’ bad, then the agent begins monitoring and journaling (journaling is IT speak for recording changes to a system) all events. If an observed process is categorized as malicious, then any system changes are reversed and the endpoint reverts to its last known good state. This process ensures minimal false positives. False positives are when security software incorrectly identifies software or files as malicious. On the rare occasion that a false positive does occur, HDCav can easily white list (allow) files as needed within our management console.
Nearly every antivirus still presents the hassle of ensuring every endpoint has the latest update. SecureAnywhere Business Endpoint Protection communicates with the cloud, which means there are no definition or signature updates to deploy and manage. This allows Webroot to quickly react and block new types of attacks much faster than other security software. As malware detection occurs continuously in real time, performance issues fade away. Scheduled systems scans are normally around 30 seconds and never impact device performance. Virtual desktop and server environments, plus many embedded operating systems, also see improved performance.
In summary Helpdesk is continually working to improve the products and services we offer to our customers. Webroot is the latest addition to our toolbox to help keep your IT systems running smoothly and securely.