Kitsap Propane has been delivering a quality and crucial service to the community since 1999. Since it’s inception, Kitsap Propane has focused on building trusting relationships with their clients.
Larry Brooke, the managing member of Kitsap Propane, chose Kitsap to raise his family and founded Kitsap Propane in what he calls the obvious choice of community for anyone who loves the outdoors. Larry is a big fan of renewable resources, and grew up near the Lawrence Livermore National Lab in California. There he was surrounded by scientists committed to making the world a safer place. He worked on a wind farm project in the Mojave Desert, and brought his ideals and knowledge to the Olympic Peninsula. Kitsap Propane believes that everyone has the responsibility to keep pollution from the air, and is happy to run new and sometimes more expensive technology to keep their business running on clean fuel. They are the only propane company in Kitsap to fully power their fleet with propane.
Due to the ever-evolving nature of technology, it’s important for a company like Kitsap Propane to stay up to date. Before choosing to work with Help Desk Cavalry, Kitsap Propane managed all their own IT work including a server. Larry was happy to partner with Help Desk Cavalry, stating it freed up his time to focus on growing the business rather than constantly learning new technology.
In an industry that competes with national companies that have seemingly endless budgets, technology is crucial to leveling the playing field. Maintaining client relations in today’s world requires a fairly robust platform that can handle great software and keep up with client requests. Kitsap Propane is able to satisfy their customers in a timely manner, increasing their level of service. Larry enjoys that Help Desk Cavalry is always there to answer questions and provide invaluable insight that saves his company money and helps prevent downtime.
Larry said “It’s not just one thing that HDCav does to benefit us, it’s the day-to-day information and working through problems. I really feel that Help Desk has helped lead us into a secure environment in a time in history where it’s very important to protect your customers’ information. They’ve been instrumental in making recommendations while at the same time being conscientious of my budget.”
Help Desk Cavalry believes wholeheartedly in the ideals of Kitsap Propane and is honored to be a part of their success.