Certified public accountants (CPAs) are a vital part of assisting individuals financially to prepare for both the present and the future. In an area with booming local businesses, it is with the help of CPAs that they continue running smoothly.Brad Orser has been a Kitsap CPA since 1998. In 2013, he became the owner of Bradley Orser, CPA, Inc., P.S., an already established firm in Bremerton. He is fond of the smaller community that Kitsap County presents, confident that his quality service will be something of which people will want to be a part. While Brad’s is one of the leading firms in the area, he is always searching to improve and hopes to do so by gathering a support staff that allows him to spend more time with clients outside of the office. This relationship building is how he looks forward to creating a better business. Being readily available to clients in order to educate or answer questions is top priority for Brad.
Prior to Help Desk Cavalry, Brad was his firm’s personal IT. This added responsibility created undue stress for the firm. With updates now happening behind the scenes, the burden of keeping up with the online systems has been relieved. Having important data backed up and knowing that his clients’ data is secure brings Brad peace of mind so that he may focus primarily on his clients rather than the technology connecting them.
Although Brad had not been driven by technology, it became abundantly clear that by actively pursuing it, client relationships improved. Not only is he able to develop a larger client base, but he is now able to retain those clients when they move around the country. With the use of online services, Brad is able to cut the distance between him and his clients all over the world.
Brad said, “Knowing what [Help Desk Cavalry] can do has been a relief for me. It’s wonderful having them a phone call away. They are fast!”