Voice & Video

A reliable phone service is essential for every employee. With so many access points to your workers and their data, security can be a struggle. With HDCav Voice & Video, you get reliability and intuitive usefulness, along with administrative tools that keep the power in your hands. Administrators can listen in and record for training purposes. They can hang up for a user, put someone on hold, or switch callers mid-call in case of security issues. They can see time, duration, and participants of every call made by or to their company. And all of this is available through an easy to use application.

With complicated interfaces, unintuitive processes, and clunky hardware, some phone systems create unnecessary work. Installing a streamlined solution keeps users from wasting time and creates a less stressed environment. For companies with teams that share the load, phone trees and queues keep the calls coming without burdening any one user. When a team member is away, calls can be forwarded to their voicemail with personalized greetings and out-of-office messages, or they can automatically be forwarded to a colleague so nothing is missed. Users can transfer calls themselves, ensuring that instant escalation is available for sales and customer services purposes. Voice and video calls allow participants inside and outside of our organization to join a meeting in just a few clicks. Faxing services are also available for companies who require it.