REMOTE WORKFORCE (WORK FROM HOME)

Cost savings, workforce satisfaction, and increased productivity

Companies in Kitsap County who are interested in the benefits that come with allowing employees to work remotely face many questions. How do I ensure security? How do I safeguard uptime? How do my workers access technical support? Fortunately, we have HDCav Remote Workforce which is a plug-and-play solution that covers all of your end users from any location, including at your office.

Security

This is listed first for a reason. We believe that the first and foremost responsibility that any technology partner has to their client is safeguarding their data and privacy. That’s why our entire team is devoted to installing and maintaining the most current security methodologies, as well as ensuring that your workforce follows best practices to limit user error. We create a secure environment that provides your users with access to the systems and tools they use every day. We configure everything, train users, and monitor for threats. And we have processes in place to instantly inform you if a threat is detected as we manage it.

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Virtual Private Networks (VPN)

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AI Email Security with Advanced Threat Indicators

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24/7/365 Monitoring & Reaction

Productivity

Slow-down is an all too common side effect of workers transitioning from onsite to remote work environments. We take the guess work out of the equation for your users and ensure they have instant access to enterprise-level applications and tools. We establish the connections, ensure they work, and test user experience. We can even ensure that they remotely access onsite hardware such as printers. Combined with the security practices listed above, we provide a user-friendly environment that limits learning new processes while equipping users with the latest functionalities and background security.
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Microsoft 365 Email, & Applications
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Communication & Collaboration

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Voice & Video

User & Network Support

Users need more than just an email or phone number to call when they have tech questions or issues. They need a team that is committed to providing solutions fast and thoroughly. Our team uses the latest and most advanced technology to connect to your users wherever they are. We provide real-time support to solve everything from small training missteps to configuration issues to computer crashes. For the rare times when a device needs physical attention, your users are welcome to drop off their machine at our office or one of our technicians can drive to their home and pick it up. And of course we’re always ready to drive to any onsite office location. The HDCav Help Van is outfitted with masks, sanitation items, as well as a series of safety procedures for each drop off and pick up. And each of our employees is trained on proper health safety practices to ensure all participants stay safe and healthy.
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24/7/365 Remote Support

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Friendly, Fast, Thorough

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Health Safety Priorities for Onsite Support Needs