Cybersecurity

There are many layers and aspects to data protection and as such, there are many tools available to handle portions of them. We have a constantly assessed list of ‘best in class’ technologies that handle everything from access authentication to employee exit strategies. We apply these technologies strategically to limit overlaps, optimize functionalities, and streamline licensing. We cover your servers, firewall, remote access networks, email acceptance/rejection processes protocols, password management, and much more. We also make sure that they are on regular update schedules that do not conflict with one another to ensure no backdoors are left for malicious attackers. Alongside setting these up for new employees, we have processes that trigger when an employee leaves the company which ensures that only currently employed personnel can access your data.

Help Desk Cavalry employs advanced antivirus monitoring systems that handle each step of virus infiltration. We watch for possible threats and block them, pinpoint virus packages and send alerts of its findings, and fix any code or other elements that may have been affected. These systems are constantly updated with fixes for new viruses, so there is little chance of one sneaking in. If by some chance a virus does get through, our team is immediately notified at any time of day or night. Our technicians access everything infected and restore them to pre-virus conditions so no data is lost.

There are many reasons that backups are fundamentally necessary for your company’s safety. Device crashes, virus infiltrations, ransomware, and more can swiftly become non-issues when backups are regularly and uniformly completed. We ensure that backups run across your data entry and storage points, including your phone system. If your server fails, we spin up a new one in less than an hour, restore your backup, and you’re moving again. If a machine is hacked or a ransomeware holds it hostage, we can wipe it and restore it. If a device breaks, we rebuild its data on a new machine while the warranty engages to fix the old one.