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Our IT Service Team

Meet Help Desk Cavalry’s IT Service Experts

Help Desk Cavalry is composed of a family of individuals who all have solid roots in Kitsap, King, and Snohomish counties of Washington State. This family consists of more than a dozen certified “geeks” with a passion to help others. While other IT service technicians provide quality service, our focus is not only to fix the problem, but to help things run smoother as you move ahead. Our company’s owner served as a Cavalry Scout in the US Army, then years later he came up with the idea of a “community help desk” after working for a local company as a help desk technician. These two experiences are the origin of the Help Desk Cavalry name. We’re obsessed with our clients’ success and it’s evident in our roots.

Steve Treanor

Steve Treanor

President & CEO
March 2013

    Steve Treanor is the founder and CEO of Help Desk Cavalry. He is a native-born Kitsap County resident where his parents and grandparents still reside as well. He is married to Gayle and has five children and six grandchildren. Steve is an honorably discharged disabled veteran, who served America for ten years in the US Army.  In fact, the company’s name originates from his service as a Cavalry Scout. While Steve has a passion for technology, his joy is helping other small companies improve their productivity. When he isn’t working, you can find Steve out Jeeping or riding his motorcycle… That is, if the Seahawks don’t have a game that he is enjoying with friends and family. Go HAWKS!

    Chris Kelley

    Chris Kelley

    Technology Design Manager
    March 2013

      Get to know Chris

      Jeff Dick

      Jeff Dick

      IT Service Technician
      March 2013

        Get to know Jeff

        Jeffrey Kelly

        Jeffrey Kelly

        System Administrator
        June 2013

          Get to know Jeffrey

          Jerrod Paberzs

          Jerrod Paberzs

          Supply Chain Manager
          November 2013

            Get to know Jerrod

            Matt Hadlock

            Matt Hadlock

            Chief Information Officer
            March 2015

              Get to know Matt

              Luke Lucas

              Luke Lucas

              IT Service Manager
              March 2015

                Get to know Luke

                Kimberly Branner

                Kimberly Branner

                Client Experience Manager
                July 2016

                  Get to know Kim

                  Erik Dahl

                  Erik Dahl

                  IT Service Technician
                  June 2017

                    Get to know Erik

                    Robert Lowe

                    Robert Lowe

                    IT Service Technician
                    November 2017

                      Get to know Rob

                      Pam Swetzof

                      Pam Swetzof

                      IT Service Coordinator
                      February 2018

                        Get to know Pam

                        Grayson Grose

                        Grayson Grose

                        IT Service Technician
                        April 2018

                          Get to know Grayson

                          Jesse Coker

                          Jesse Coker

                          IT Service Technician
                          September 2018

                            Get to know Jesse

                            Greg Relaford

                            Greg Relaford

                            IT Service Technician
                            December 2018

                              Get to know Greg

                              Rico Martinez

                              Rico Martinez

                              Chief Operating Officer
                              July 2019

                                Get to know Rico

                                Vidhi Sangwan

                                Vidhi Sangwan

                                IT Service Technician
                                August 2019

                                  Get to know Vidhi

                                  Loren Neilsen

                                  Loren Neilsen

                                  IT Service Technician
                                  August 2019

                                    Get to know Loren

                                    Bhanu Bhatia

                                    Bhanu Bhatia

                                    IT Service Technician
                                    December 2019

                                      Get to know Bhanu

                                      Annie Bui

                                      Annie Bui

                                      Project Manager
                                      January 2020

                                        Get to know Annie

                                        Candace Taylor

                                        Candace Taylor

                                        Interim IT Service Coordinator
                                        May 2020

                                          Get to know Candace