Mallory Russell has been with Help Desk Cavalry since late February and has become an invaluable part of our family. Mallory has been working with computers and programming since she was young, first as a hobby and then starting programming classes at Olympic College. Her early professional experience revolved around customer service and retail positions involving technology, and is now one of Help Desk Cavalry’s best performing Service Technicians. Mallory enjoys a good challenge and learning new things, and is well on her way to completing her bachelor’s degree in Software Development.
Mallory spends her off time playing video games with her husband, creating applications for mobile devices, and walking her dog Indiana (named after Indiana Jones, not the state, because “the dog’s name was Indiana”). She enjoys reading, mainly fiction, and is currently plowing through a variety of Japanese ‘manga’ comics.