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Category : Tech Tips

Featured Tech — UniFi Wireless Solution

One of the most common requests that we at Help Desk Cavalry have received over the years is for a solution to consumer grade wireless networks.  Our clients want a solution that can support a lot of traffic, is scalable to any business size, and can provide coverage to even the largest floorplans.  After researching the various options available, we determined that the Ubiquiti UniFi Wireless System is the best possible solution for any client who wants a scalable, stable, […]

Extended Tip — Working With Excel

How To Lock Excel Cells With Formulas To Prevent Editing MS Excel is an exceptionally powerful tool. If you can code, Excel is likely of little consequence to you. For those who can’t code, this app is heaven sent. It offers a wide range of features and can be used in a myriad of industries where workers are more likely to be familiar with it than with another brand solution. If you know your way around Excel, you can probably […]

Extended Tip — Typing Tricks

Paste the plain text of what was copied When you copy text from any source, programs will usually include any formatting that comes with it. To paste this as plain text, press Ctrl + Shift + V instead of the standard Ctrl + V, and the system will paste unformatted text. This also works on Mac: Cmd + Shift + V. Note that many but not all programs follow this parameter, particularly Microsoft programs like Word or Outlook don’t, which […]

Behind the Scenes with Help Desk Cavalry

We’d like to share with you this quarter a little more about how our company is structured.  We have three core divisions within Help Desk Cavalry.  An easy way to think of them are Remote Services (a.k.a. Help Desk Team), Onsite Services (a.k.a. Project Team), and System Services (a.k.a. Behind the Curtain Team).  This month, we want to share a little more about our Help Desk Team.  This is the team that you typically think of when you email or […]

Extended Tip — Google Search Punctuation Tips

We love Google Search for its ease of use – no need to worry about spelling, grammar, or punctuation. But if you want to take your search skills to the next level, punctuation marks and symbols can improve your results. Quotation marks: When searching for a specific phrase or saying, use quotation marks to search for those exact words. This helps filter out less relevant results by giving you only pages that include those exact words in that order. Hyphen: […]

Technology Focus — How Not To Choose A Password

There is a ton of information out there about how to create that perfect password.  As long as you follow the rules, your password should be strong and un-crackable.  Or at the very least, your password should be strong enough to outlast a few rounds of brute force attacks – giving you enough time to change your login credentials. But what people so often fail to account for, are all of those password no-no’s.  You see, even if you are […]

phishing

Technology Focus — Phishing Scams

Cybercrime is becoming more and more advanced every year, with new programs and technology available to hackers to access your systems and files.  One method is known as Phishing, a term coined in the mid nineties, has evolved through the age of social media and email into what we see today.  Every day, countless phishing emails are sent to victims all around the world, and seemingly innocuous Facebook posts are used to gather information from people.  Help Desk Cavalry has […]

Technology Focus — Cybersecurity

Cybersecurity Article – written by Mike Hamilton of Critical Informatics (https://criticalinformatics.com/) While data breaches at big companies like Target, Home Depot, and Sony get a lot of press, small businesses are also at risk. And because small companies don’t typically have the financial resources, technical support, or processes in place to lock down data as effectively as larger firms, they are arguably at greater risk. According to Symantec’s 2016 Internet Threat Report, which reported on cyber-attacks in 2015, 60 percent […]

New for 2017!

Please help us know how we are doing! Your feedback is important to all of us here at Help Desk Cavalry. After your ticket has been completed, you will receive an email with a link attached to fill out a quick one-question survey regarding the ticket that was just worked. Please help us make your experience better!  We strive to be the best Information Technology provider in the Pacific Northwest!

Handy Windows Shortcuts

Speed up your workflow with these handy windows shortcuts! These tips and tricks will make you a computer wiz in no time.