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Client Spotlight — Animal Emergency and Trauma Center

Since 1993, Animal Emergency and Trauma Center (AETC) has been providing emergency/critical care for animals in the local community with the help of founder Dr. David Burgess and his team of medical staff. Dr. Burgess has been practicing veterinary medicine for thirty years and it was in his early days moonlighting at a veterinary emergency hospital he discovered his passion and aptitude for emergency care. Upon opening AETC, Dr. Burgess decided that the hospital would function to support general veterinary […]

Employee Spotlight — Fingers Duke

Fingers Duke was born in 2010 in the heart of Downtown Bremerton as a solution for high quality, custom screen printing. Fingers Duke has grown over the past seven years to include a full-service graphic and web design team as well. With the additions of departments comes more team members and more friendships in the community. As they have expanded they have not lost their dedication to creativity and high quality work. In 2016, Help Desk Cavalry partnered with Fingers […]

phishing

Technology Focus — Phishing Scams

Cybercrime is becoming more and more advanced every year, with new programs and technology available to hackers to access your systems and files.  One method is known as Phishing, a term coined in the mid nineties, has evolved through the age of social media and email into what we see today.  Every day, countless phishing emails are sent to victims all around the world, and seemingly innocuous Facebook posts are used to gather information from people.  Help Desk Cavalry has […]

Kitsap harbor festival

May 2017 Events

Blue skies are finally here! May is going to be a great month for local and networking events! Saturday May 13th Pre-Mothers Day Paddle Old Town Silverdale to Bremerton (one way, with shuttle, approx. 7 miles). The journey begins from our Silverdale rental facility and we will paddle in beautiful Dyes Inlet through the Port Washington Narrows to the Boat Shed Restaurant, where we’ll have lunch before being picked up by our shuttle (if you want to skip lunch you […]

Port of Kingston Logo

Client Spotlight — Port of Kingston

The Port of Kingston was founded in 1919 and is a government agency that serves the community with recreation and park services. Yet the port has its eye on the future, hoping to provide economic development opportunities in recreation, jobs, and manufacturing. We spoke with the director of the Port, Jim Pivarnik, who has worked in the port business for about twenty years, so when the opportunity arose for him to become the director of the Port of Kingston last […]

Client Spotlight — Northern Asphalt

Northern Asphalt opened in 2009 as a humble family-owned business launched from Sharon and Michael Meeker’s living room. Although they started small, their dream of providing quality services to the local community spurred them on to be the successful company they are today. Prior to establishing Northern Asphalt, Michael, the owner, had worked in the industry for many years. With his experience and Sharon’s design background, the two were able to build a brand that is now very recognizable in […]

April 2017 Events

City of Poulsbo Easter Egg Hunt April 15, 2017 An Easter tradition for the kids! Join the fun at Poulsbo’s Raab Park on the Saturday before Easter 1:30 p.m. For more information, call 360-779-9898 or www.cityofpoulsbo.com and look under the Parks and Recreation. Silverdale Chamber of Commerce Chamber 101 4/18/2017, 7:30 AM — 9:00 AM PDT Learn to make the most of your membership Bremerton Chamber of Commerce April Membership Luncheon 4/18/2017 11:30am — 1:00pm Guest Speaker: Congressman Derek Kilmer […]

Technology Focus — Cybersecurity

Cybersecurity Article – written by Mike Hamilton of Critical Informatics (https://criticalinformatics.com/) While data breaches at big companies like Target, Home Depot, and Sony get a lot of press, small businesses are also at risk. And because small companies don’t typically have the financial resources, technical support, or processes in place to lock down data as effectively as larger firms, they are arguably at greater risk. According to Symantec’s 2016 Internet Threat Report, which reported on cyber-attacks in 2015, 60 percent […]

Featured Product — Webroot

Help Desk Cavalry has recently migrated our managed service customers from Kaspersky Antivirus to Webroot. We thought we would take this opportunity to introduce this exciting new security software to our clients. A feature-rich endpoint protection solution amounts to nothing if it can’t deliver its key feature: malware prevention. Webroot’s SecureAnywhere Business Endpoint Protection is the first malware prevention technology to report on its own efficacy at detecting infections and stopping malware.  A major factor contributing to the efficacy of […]

Mallory Russell has been with Help Desk Cavalry since late February and has become an invaluable part of our family.  Mallory has been working with computers and programming since she was young, first as a hobby and then starting programming classes at Olympic College.  Her early professional experience revolved around customer service and retail positions involving technology, and is now one of Help Desk Cavalry’s best performing Service Technicians. Mallory enjoys a good challenge and learning new things, and is well on her way to completing her bachelor’s degree in Software Development.

Mallory spends her off time playing video games with her husband, creating applications for mobile devices, and walking her dog Indiana (named after Indiana Jones, not the state, because “the dog’s name was Indiana”).  She enjoys reading, mainly fiction, and is currently plowing through a variety of Japanese ‘manga’ comics.