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Behind the Scenes with Help Desk Cavalry

We’d like to share with you this quarter a little more about how our company is structured.  We have three core divisions within Help Desk Cavalry.  An easy way to think of them are Remote Services (a.k.a. Help Desk Team), Onsite Services (a.k.a. Project Team), and System Services (a.k.a. Behind the Curtain Team).  This month, we want to share a little more about our Help Desk Team.  This is the team that you typically think of when you email or […]

Client Spotlight — Island Fitness

Island Fitness, now it its 15th year of operation, is Bainbridge Island’s original health club. Owners Michael and Alexa Rosenthal rescued the club in 2002 when it was in danger of closing for good. They dedicated themselves to keeping the business alive back when it was Bainbridge Island’s only health club. Then and now, their mission has been “Bringing strength, flexibility, and balance to our community.” Since the revitalization of Island Fitness 15 years ago they have done just that. […]

October 2017 Events

Bainbridge Gardens 24th Annual Pumpkin Walk 10/13 – 10/14/2017, 6:00 – 8:00 pm Bainbridge Gardens invites you to the 24th Annual Pumpkin Walk! To be held Friday, October 13th and Saturday, October 14th from 6:00 pm to 8:00 pm at the historic Bainbridge Gardens nursery. Walk along the nature trail, glowing with a festive display of more than 300 lighted, carved pumpkins. Don’t miss the Harvest Maze, Music by Kitsap Konnection, Photos with the Great Pumpkin, Bounce House, Face Painting, […]

Featured Product — Intel’s NUC

Is it time to replace your workstation? With the recent improvements to desktop computing, the Intel NUC might be just the thing that speeds up your performance Intel’s Next Unit of Computing (NUC) has taken the technology industry by storm over the last couple years and has received fantastic reviews. The NUC provides as much processor speed, memory and storage space as larger machines, but only takes up a fraction of the space. The small size (roughly 4.5”x4.5”x2”) allows businesses […]

September 2017 Events

Washington State Fair September 1 – 24 The Washington State Fair is the largest single attraction held annually in the state of Washington. The Fair continually ranks as one of the largest fairs in the world. The Washington State Fair hosts two annual events, the 20-day Washington State Fair every September, and the four-day Spring Fair in Puyallup every April.   Keyport Fest 2017 9/16/2017, 9:00 am – 4:00 pm Town of Keyport’s annual festival, celebrating life on a smaller […]

Extended Tip — Google Search Punctuation Tips

We love Google Search for its ease of use – no need to worry about spelling, grammar, or punctuation. But if you want to take your search skills to the next level, punctuation marks and symbols can improve your results. Quotation marks: When searching for a specific phrase or saying, use quotation marks to search for those exact words. This helps filter out less relevant results by giving you only pages that include those exact words in that order. Hyphen: […]

Erik Dahl Blog SpotlightErik has been working with Help Desk Cavalry since March of 2017 and has brought his 34 years of technical experience to the table, helping us improve our client’s networks and experience. As a senior at Central Kitsap High School in 1983, Erik found his passion for working with computers while working on his, now archaic, Atari 800 desktop computer. He then went on to Washington State University, graduating in 1988 with a bachelor’s degree in Computer Science and Business. A very motivated person, Erik enjoys a good challenge and learning new things. Erik’s professional career focused on Networking and VoIP telephony systems, where he was a Sales Engineer for several different companies before coming to Help Desk Cavalry. Erik now works as a Senior Project Engineer, assisting our Project team in building networks and designing infrastructure for our clients.

In his off time, Erik loves to spend time with his family, his wife Amy of 21 years and his children: Nathan, Madison, and Paige. Erik is also very active as a sound engineer for GracePoint Church and has found his passion for acting in their Christmas Desert theatre productions. Erik spends the remainder of his active time as an assistant coach for Olympic High School varsity volleyball in the Fall and head coach for the OHS jv softball team in the spring. Erik is a firm believer that every day is a new day, and should be embraced as such with a positive attitude and a great mindset that anything is possible.

August 2017 Events

Obliteride 8/11 – 8/13/2017 Obliteride is more than a bike ride. It’s a movement to obliterate cancer. Half of all men and a third of all women in the U.S. will develop cancer during their lifetimes. Together as a community we are fighting back, aggressively raising money for cancer research. Presented by Fred Hutchinson Silverdale Chamber of Commerce Chamber 101 8/15/2017, 7:30 AM – 9:00 AM Join us and learn how to make the most of your membership and to learn about […]

July 2017 Events

Bainbridge Island Concerts in the Park 7/12/2017, 7:00– 8:00pm Wednesday Evening Concerts at Battle Point Park Silverdale Chamber of Commerce — Education Committee Meeting 7/14/2017, 12:30 – 1:30pm Providing a valuable vehicle for membership involvement in Central Kitsap schools, this committee serves as a liaison between business, education, and youth career choices. Committee members are involved with the selection of vocational education scholarship recipients as well as recognizing outstanding area educators. Port Orchard Art & Antique Fair 7/14 – 7/15/2017, 10:00 am – 6:00 […]

Partner Spotlight — Jeramey Probert

Edward Jones is an investment firm working with businesses and sole proprietors across the nation. While the company provides a multitude of ways for people to invest, Jeramey Probert looks to prepare individuals for their future retirement. We at HDCav are excited to partner with Jeramey to provide all our employees with retirement plans and excellent benefits. Jeramey Probert began working at Edward Jones in May of 2012 down in Tempe where he managed branches across the country. After one […]