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Product Spotlight — Sophos Security

Sophos publishes on the website, “Secure your Network with complete antivirus, next-gen firewall, Wi-Fi, and web server protection with one appliance that’s insanely powerful and ridiculously simple.” Well, that sounds like a lot of hype, but we agree and our clients agree that their products stand up to their hype. Sophos is a multiple award winning security system that protects the security of your network, servers and end users. Security is in place for on premise, cloud and on mobile […]

Matt has been helping companies throughout Kitsap County with their technical needs since 1998.  He founded Pro-Action IT on Bainbridge Island, and eventually opened an office in Poulsbo.  When Help Desk Cavalry acquired Pro-Action IT in 2015, Matt agreed to help with client transition for a limited time, but after experiencing our client-oriented culture at HDCav, Matt decided to stay on with us in a full-time permanent position.  This is a win-win for everyone, as clients are happy with the continuity of their technical support and we love having Matt aboard.

Matt is VP of Operations at Help Desk Cavalry, engaged in all aspects of daily activities. He loves a good challenge and learning new things. Matt volunteers with Bainbridge Performing Arts (BPA) during their performance season, where he runs sound equipment for their live shows.

Security

Is your firewall network protection a three-foot thick steel vault, or is it a screen door? Cyber-crimes are becoming all too commonplace. They cost in time, money and lost data. Security measures are becoming more sophisticated and more comprehensive to address these issues. The top security concerns by IT pros are: malware, ransomware, phishing, data leaks and theft, spyware and password breaches. Security is more challenging these days because we’re mobilized: laptops, tablets, smartphones, and wearables make our data and our […]

Upcoming Events in 2016

The largest Science Technology Engineering & Math (STEM) event of the year, hosted by the West Sound STEM Network in partnership with Olympic Educational Service District 114. Saturday, April 30, 2016, the FREE event is open to the PUBLIC – Kitsap Mall – 10 AM – 3 PM. Website: http://www.westsoundstem.org/stem-showcase-2016.html West Sound CoderDojo offers free computer programming for kids 8-18. Parents also join in the self-paced, interactive, collaborative, and problem-solving fun! March 5th and 12th, 2016, at the WWU Center […]

Chris Kelley is senior engineer, network administrator, and special projects manager at Help Desk Cavalry. He loves challenges and learning new things, so his growth path has a steep incline. Chris works on special projects, phone systems, Office 365 migrations, and some of the more difficult technical issues that come up with our clients. As one of our original employees, Chris has been a part of Help Desk Cavalry since its inception. He is a Kitsap native and began serving clients’ technical issues when he was in college. Later he taught Microsoft Exchange at Edmonds Community College. In his downtime Chris is an avid gamer, a professional fire performer, and a member of the Society for Creative Anachronism, where he volunteers his time to perform demonstrations of medieval siege warfare.

Recent Activites

At the beginning of 2016, we paused long enough to thank and to reflect gratefully for our fantastic clients, before launching the start of what appears to be shaping-up to be a terrific year. Welcome Acupuncture and Wellness Center as a new client. Thanks for the great Chamber of Commerce events we attended in Poulsbo, Silverdale and Bremerton.

Recent Activities

At the beginning of 2016, we paused long enough to thank and to reflect gratefully for our fantastic clients, before launching the start of what appears to be shaping-up to be a terrific year. Welcome Acupuncture and Wellness Center as a new client. Thanks for the great Chamber of Commerce events we attended in Poulsbo, Silverdale and Bremerton.

Technology Spotlight — Mobility

Mobility is increasingly becoming mission critical for many of our clients. The ability to communicate, collaborate and work from anywhere is enabled by technology. Mobility demand is steadily increasing. Smartphones, tablets and laptop computers have had an overall positive impact on employee productivity. HDCav proactively works with companies with their mobile and wireless devices keeping information safely and securely managed, while developing policies and procedures that are put in-place.

Product Spotlight — Voice over Internet Protocol (VoIP)

Voice over Internet Protocol (VoIP), for many of our clients, is a powerful cost effective way to move from dumb phone terminals to a smart integrated phone system that is integrated with the IT infrastructure. Not only do our clients enjoy reduced phone costs, VoIP phones enable their highly mobile workforce and provide better services to their client base and partners. New equipment costs can be affordably managed in a monthly budget. HDCav is an experienced certified VoIP reseller. Ask […]

What’s About to Happen?

Calling all Business Super Heroes: West Sound Business Expo www.westsoundexpo.com will be held Thursday, February 18, 2016, 2:00 – 7:00 p.m., located in the Kitsap Sun Pavilion, at the Kitsap County Fairgrounds. Chamber of Commerce members pay $150 to exhibit at the show, non-members pay $200. Dress up in your favorite super hero outfit, as “Super Hero” is the theme of this event! Register at http://bremertonchamber.org/pages/WestSoundBusinessExpo1/. Windows 10—A panel discussion of the current generation desktop OS is here led by […]