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Jesse joined the Help Desk Cavalry Team in September 2018 as our newest Project Technician. He was born in Grand Junction Colorado, but moved shortly thereafter to San Diego CA. After about 6 years, his family was stationed in Washington State where Jesse has lived ever since. Jesse states that the most positive life changing event for him was meeting his beautiful wife and having 2 amazing children. Jesse loves playing the drums and guitar and really enjoys playing video games with his son. Jesse has a strong passion for learning. Jesse truly enjoys learning about new technology and is excited about the many opportunities that await him as part of the Help Desk Cavalry Family.

Grayson was born and raised in Kitsap County. He joined the Help Desk family as a Service Technician in March. He enjoys spending time tinkering with the newest technology and learning about new processes and tools that make our lives easier. In his spare time, he enjoys working on electronics, playing strategy games, and spending time with his Dungeons and Dragons group.   Grayson has spent time working with local members of our community with personal computer repairs and has worked his way into place with the Help Desk Cavalry Family as a technician.   Since that time, he has excelled in taking on new challenges and does not shy away from any issue that may come his way.

Pam joined our family in February as our Help Desk Service Coordinator. She is originally from Oregon but has lived in Washington for over 20 years. She has been married 22 years to her husband and has 3 grown children now all residing in the Pacific Northwest. She is a loyal Oregon Ducks and Portland Timbers fan. She enjoys camping, going on walks and long drives and spending quality time with her family. She loves spending time with her friends and going to church as well as serving as the local chapter director of HOPEworldwide. While working with HOPEworldwide, she has dedicated her time to Outreach programs that work to support local programs like the food bank and cleaning up city parks. They also serve emergency responders on the anniversary of 9/11 in the surrounding communities.

Pam’s quote to live by is “The joy we feel has little to do with the circumstances of our lives and everything to do with the focus of our Lives” —Elder Russell M. Nelson, Joy and Spiritual Survival.

Rob was born in San Diego, CA . His father was in the military so that allowed Rob have the opportunity to go live in Japan when he was 3. Working with computers is something he started doing at a very young age. By the time he entered kindergarten he was already working with DOS Programs. While he was in Japan, he was able to enjoy the unique cultural experiences, such as attending a festival at a real Japanese castle and a trip to South Korea for the Olympics. Fun fact, he was in a Japanese commercial in 1988!

He and his family moved back to San Diego when he was 9 and he spent the rest of his early childhood there enjoying the sun, surfing, and off-roading in the desert. His dad taught him new computer skills and even introduced him to networking by involving him in the creation of their home’s LAN.

He moved to Washington in 2004. He worked many different occupations until 2013 when he realized that he could still go back to school, there’s no age limit! He began going to Olympic College for his Associates of Applied Science in Computer Information Systems, with a focus on networking and information security. He did so well that he decided to run with it and continued on to earn his Bachelors of Applied Science in Information Systems, graduating in 2017 and then he joined the Help Desk Cavalry family.

He spends his free time with his wonderful family, he enjoys playing PC games, playing the harmonica, karaoke, hiking with his dog, and reading. He tries to help the community when he has the opportunity with his busy life by making computers for Olympic College and helping their film club with projects.

Quote to live by:

I, not events, have the power to make me happy or unhappy today. I can choose which it shall be. Yesterday is dead, tomorrow hasn’t arrived yet. I have just one day, today, and I’m going to be happy in it.

—Groucho Marx

December 2017 Events

Bloedel Holiday Village 12/9 – 12/19 10:00 am – 4:00pm All ages enjoy the wonder of the season with a visit to this miniature town. Intricately designed buildings and whimsical trains create holiday memories. With the Residence all decked out and cider simmering, it’s an experience for the senses.  Presented by Bloedel Reserve Bremerton Chamber of Commerce Holiday After Hours 12/14 5:30 – 7:30 pm Join us at Land Title of Kitsap County for our Holiday After Hours networking event! […]

Featured Product — Skype for Business Video Conferencing

Microsoft Office 365 includes many features that increase productivity, allow for collaboration, and open lines of communication within an organization, but one of the most under-utilized is Skype for Business.  Most users recognize that Skype for Business can be used as a handy chat program, with file sharing and group conversation capabilities, but one of the most powerful features built in to the program is the ability to host and attend video conferences.  Skype for Business allows for meetings to […]

Featured Tech — UniFi Wireless Solution

One of the most common requests that we at Help Desk Cavalry have received over the years is for a solution to consumer grade wireless networks.  Our clients want a solution that can support a lot of traffic, is scalable to any business size, and can provide coverage to even the largest floorplans.  After researching the various options available, we determined that the Ubiquiti UniFi Wireless System is the best possible solution for any client who wants a scalable, stable, […]

Extended Tip — Working With Excel

How To Lock Excel Cells With Formulas To Prevent Editing MS Excel is an exceptionally powerful tool. If you can code, Excel is likely of little consequence to you. For those who can’t code, this app is heaven sent. It offers a wide range of features and can be used in a myriad of industries where workers are more likely to be familiar with it than with another brand solution. If you know your way around Excel, you can probably […]

Client Spotlight — Parker Mooers & Cena

Parker Mooers & Cena (PMC), PS, Certified Public Accountants (www.pmccpas.com) have provided a bedrock of financial security for Kitsap County since 1979. One of the most established firms in the Olympic Peninsula, Parker Mooers & Cena has their eye firmly on expansion for extended local coverage, as well as working hand-in-hand with business organizations throughout the greater Kitsap area. Company President Johnnie Hawkins, a locally grown resident of Kitsap, has a firmly hands-on approach to daily operations. Technological advances have […]

November 2017 Events

Veterans Day 11/11/2017   Holiday Gift and Food Fair 11/17 – 11/19 With space for 180+ booths, the Holiday Gift and Food Fair will once again be the largest indoor Holiday shopping extravaganza on the Peninsula.   Silverdale Chamber of Commerce Chamber 101 11/21 7:30 – 9:00am Learn tips and tricks that maximize your membership benefits   Bremerton Chamber of Commerce November Membership Luncheon 11/21, 11:30 – 1:00pm Guest Speaker: Karen Hanan Executive Director, ArtsWA-The Washington State Arts Commission “Arts, ARTsWA and […]